Leadership programme for men and women

DURATION – 5 Days

CONTENT

1. Leadership

• Explain the concept of leadership
• Differentiate between leadership and management
• Analyse leadership theories
• Apply the different roles and qualities of leadership in a work context.

2. Diversity management

• Demonstrate knowledge and understanding of diversity in the workplace
• Demonstrate understanding of the reality of diversity and its value at work
• Leading team members taking into account similarities and differences

3. Applied communication skills

• Discuss and explain a range of written and oral communication techniques used.
• Lead discussions and chair meetings
• Generate a variety of workplace reports using various data gathering techniques
• Deliver presentations

4. Conflict resolution

• Describe the main sources of conflict
• Explain appropriate techniques in conflict management
• Describe the appropriate action plan and strategies to manage conflict
• Explain the attributes of an effective conflict manager

5. Time management

• Barriers to effective time management – your time and career – the 80/20 formula
• Knowing how to make the best use of your time
• How to manage your time
• Costing your time
• Thirteen deadly sins
• The ten commandments of time management

Learners receive course material. Various training techniques are used to make training practical and interesting.